Shipping

Do you deliver across India?

Yes, we currently ship pan-India. Delivery timelines vary by location, typically 6 business days.

How can I track my order?

Once your order ships, you'll receive a tracking link via email/SMS/WhatsApp. You can also track your order on our Contact / Track Order page.

Storage & Shelf Life

Does GauVeda Ghee need refrigeration?

No. Stored in a cool, dry place away from direct sunlight, GauVeda Ghee stays fresh without refrigeration.

How long does it stay fresh?

Up to 12 months from the date of manufacturing, when stored correctly.

How should I store it after opening?

Keep the jar tightly sealed and use a clean, dry spoon each time to preserve freshness.

Authenticity & Quality

How do I know GauVeda Ghee is genuine A2 cow Ghee?

Every batch is lab-tested and FSSAI certified, with reports available on our Lab & Quality page. We source exclusively from farms raising indigenous A2 cow cows.

Is GauVeda Ghee adulterated or mixed with other oils/fats?

No. GauVeda Ghee contains a single ingredient, A2 A2 cow cow milk. No blending, no additives, no substitutes.

Bilona vs. Regular Ghee

What makes Bilona Ghee different from regular Ghee?

Bilona Ghee is churned from curd by hand, using a traditional method that takes significantly longer than industrial processing. This results in richer flavour, aroma, and texture compared to mass-market Ghee.

Why does Bilona Ghee cost more than regular Ghee?

The process is slower, entirely hand-done, and produced in small batches, factors that directly affect both quality and cost, unlike machine-driven mass production.

Orders & Returns

What if I receive a damaged or leaking jar?

Please reach out to us within 3 days of delivery with photos of the issue, and we'll arrange a replacement.

Can I return or exchange my order?

As a food product, we're unable to accept returns once the jar has been opened. For unopened jars, please contact us within 3 days of delivery.


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